System Roles 5 Total
System roles define user permissions and access levels
Admin
adminFull system access with all permissions
Permissions
- Manage all users and user groups
- Configure system settings
- Create, edit, and delete all work orders
- Manage assets, supplies, and inventory
- Access all reports and analytics
- Manage scheduled maintenance
Planner
plannerPlan and schedule maintenance activities
Permissions
- Create and edit work orders
- Schedule preventive maintenance
- Assign work orders to technicians
- View all assets and equipment
- Manage task groups
- Access planning reports
Technician
technicianExecute maintenance work
Permissions
- View assigned work orders
- Update work order status and progress
- Log time and materials used
- Complete work order checklists
- View asset information
- Request supplies and parts
Requester
requesterSubmit maintenance requests
Permissions
- Create work order requests
- Track own requests status
- View assigned assets
- Receive notifications on request updates
Viewer
viewerRead-only access to the system
Permissions
- View work orders
- View assets and equipment
- Access basic reports
- View scheduled maintenance
About System Roles
System roles are predefined permission sets that control what users can see and do in the application. To change a user's role, go to User Management and edit the user.